This page provides information on the locations, hours, and contact details for various departments within the City of Amarillo.

If you are unable to find what you are looking for on www.amarillo.gov, please complete the online form below or use the contact information on this page. CONTACT INFORMATION 806-378-3000

Amarillo, TX 79101 An Important Update for Utility Billing Customers The Utility Billing Department has an important update for utility customers regarding the processing of delinquent accounts dating back to 2019.

Customers receive a utility bill monthly that includes water bill usage and billing. The City of Amarillo is encouraging customers to sign up for our online payment portal — PayAMA. View bills, see usage, and pay your bill all through the one easy-to-use portal.

Amarillo Water Utilities offers a range of essential services, including water production, water distribution, wastewater collection, water reclamation, and environmental laboratory services. The department is structured to ensure the safe and efficient delivery of high-quality water, sewer, and environmental services.

The Planning Department works to enhance the quality of life for Amarillo residents by providing services that encourage quality growth, development, and redevelopment in all areas within the city and its extraterritorial jurisdiction.

CONTACT INFORMATION; 806-378-3098; 806-378-9389; Office Location: Simms Municipal Building 808 S Buchanan St First Floor Amarillo, TX 79101; Office Hours:

The 2023-2024 Street Maintenance Project will resurface and maintain residential streets in Skyline Terrace, Mesa Verde, Park Terrace, Green Tree Village, and East Amarillo, as well as other major roads.

The Underground Utilities Map of Amarillo provides detailed information about the city’s infrastructure. This map is essential for construction, maintenance, and urban planning, helping to avoid damage to utilities and ensure proper infrastructure management.

The Human Resources Department supports City operations by recruiting and developing a skilled workforce, administering benefits, managing risks, and fostering positive employee relations, while ensuring fair and transparent personnel policies.