He published it not long after the first wave of AI chatbot products hit the market—tools that let users query large language ...

AI is not a replacement for the human-driven skills that power successful sales strategies but rather an enhancement.

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to ...

The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship ...

Salesforce's new Agentforce 2dx enables AI agents to work autonomously across enterprise systems without human prompting, ...

One of the key areas in which AI will drive transformation is in our area of expertise - Business Support Systems (BSS).

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS ...