Discover what CRM reports are, their benefits, key features, and how they help businesses analyze customer data, sales, and performance efficiently.

Most organizations at this point have at least attempted to implement or had some experience with a CRM platform. Yet in some professions, like accounting, there are still many firms that have never ...

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

C and MIT discuss four action items for managers on the most effective ways of using AI as a defence tool to improve APT cyber-risk management in critical infrastructure ...

Every business wants to find a way to make leads turn into regular customers. Getting their attention matters but turning ...

The DocFusion MuleSoft Connector allows enterprises to automate document processes seamlessly within their MuleSoft ecosystem ...

Figure out how those tasks map to the CRM software you're evaluating ... Data quality should be a key focus of that tailoring process. You need to pay attention not only to customer information ...

From the new Business Suite to the Business Data Cloud and the AI apps, everything is to be pre-configured in the cloud.

For example, a B2B company with a complex sales process could create ... custom field mapping, campaign management and employee collaboration tools. Did You Know? Check out our review of monday CRM ...

In an exclusive first interview since its return to independence, the agency’s leadership team sits down with The Drum to ...

Large language models and innovations in agentic reasoning are transforming what’s possible in search today. In this guest ...