AI is not a replacement for the human-driven skills that power successful sales strategies but rather an enhancement.

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

While it's well off its recent highs, Palantir Technologies (NASDAQ: PLTR) was one of the best-performing stocks in 2024 and ...

One of the key areas in which AI will drive transformation is in our area of expertise - Business Support Systems (BSS).

Nigeria’s financial sector is at a turning point, as banks and institutions increasingly integrate AI-powered SaaS, ERP, and CRM systems to streamline operations and improve customer experience. Yet, ...

It's been a tumultuous time for artificial intelligence (AI) stocks recently, with the stock prices of some of the leaders in ...

Syncora CRM, founded by 17-year-old Solomon Babaee, has achieved $6 million in annual recurring revenue. The AI-powered ...

Salesforce's new Agentforce 2dx enables AI agents to work autonomously across enterprise systems without human prompting, ...

The deal strengthens ServiceNow’s challenge to Salesforce, but success depends on smooth integration and maximizing Moveworks ...