AI is not a replacement for the human-driven skills that power successful sales strategies but rather an enhancement.

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

Creatio unveiled a new CRM paradigm that puts a prompt entry box front and center, allowing the user to simply type in what they need.

As firms seek to drive business development, client engagement and revenue growth, customer relationship management needs to ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

One of the key areas in which AI will drive transformation is in our area of expertise - Business Support Systems (BSS).

While it's well off its recent highs, Palantir Technologies (NASDAQ: PLTR) was one of the best-performing stocks in 2024 and ...

The founder and CEO of IPO-bound fintech Klarna took to X to once again explain why his company ditched Salesforce’s flagship ...

Salesforce's new Agentforce 2dx enables AI agents to work autonomously across enterprise systems without human prompting, ...

It's been a tumultuous time for artificial intelligence (AI) stocks recently, with the stock prices of some of the leaders in ...

Agentic AI's potential for improving customer satisfaction and streamlining workflows is bolstering its appeal in customer ...

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS ...