The vacationer returned home from their adventure at sea to discover $1,300 in cellphone charges awaiting their remittance.

Brand Ambassador John Heald has a suggested list of New Year's resolutions that work for every cruise line's passengers.

Passengers on cruises have rules to follow, and the same holds true for cruise lines. However, cruises don't always listen to advisories. In fact, 9 cruise lines were headed to Trinidad and Tobago, ...

The cruise line has confirmed what many cruisers have noticed, and it has tried to explain and justify why prices have gone ...

A senior cruise director working for the world's largest cruise line has issued a warning to millions of passengers not to do ...

Carnival's Brand Ambassador has offered a glimpse into the past and a reason why formal shops are no longer onboard Carnival ...

John Heald has offered his top new year's resolutions for cruisers that can help make every Carnival cruise a great getaway!

Parents were left fuming after Carnival Cruise Line confiscated their child's Christmas present ahead of departing for their ...

Before sailing off into the sunset from Charleston for the final time this past weekend, the Carnival Sunshine had one final ...

The cruise line has confirmed what many cruisers have noticed, and it has tried to explain and justify why prices have gone ...

Carnival Cruise Line fully embraces Christmas, but Brand Ambassador John Heald, a man who spends his whole day helping people, says there's one Christmas tradition he won't help with. In a very ...