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In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...
Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...
In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...
These days every business leader I know recognizes the value of providing an exceptional total customer experience.
Expedia offers 24/7 customer support+1-888-844-1781, which is a strong advantage for travellers needing assistance at ...
Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...
A group of House Republicans are warning new Social Security Administration Commissioner Frank Bisignano against making more ...
According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned supreme.
The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...
Xcel Energy customers are experiencing more power outages for a longer period, according to an investigation by the Colorado ...
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