Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned supreme.

JetBlue, Delta Air Lines, and Southwest each ranked highest in overall customer satisfaction in the recently released J.D.

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

Just in time for the busy summer travel season, the J.D. Power 2025 North America Airline Satisfaction Study is out. Based on ...

New rankings show that airline passenger satisfaction is up slightly, even with higher fees for everything from baggage to ...

JetBlue, Delta and Southwest topped the 2025 J.D. Power airline satisfaction survey. JetBlue was the top carrier for ...

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...